Sometimes your connection to storage services (such as Google Drive, OneDrive, or Dropbox) may stop working. This usually happens when the authentication token expires or encounters an error.

If you’re experiencing connection issues with your storage service, try refreshing your token:

1. Go to your storage settings at https://play.asti.ga/settings/edit-storage/ and click Edit next to the storage account to update
2. Click Update token
3. Step through the authorization process again with your storage provider
4. When you’re returned to the Astiga page, click Save storage

After completing these steps, visit your storage page at https://play.asti.ga/storage/[your-storage-name]/ to verify you can browse your files again.

This process works for all OAuth-integrated storage services including Google Drive, OneDrive, and Dropbox.

Common error messages

If you’re seeing any of these error messages, refreshing your token will likely resolve the issue:

OneDrive errors

• Client error: GET https://graph.microsoft.com/v1.0/me/drives resulted in a 401 Unauthorized response:{"error":{"code":"InvalidAuthenticationToken","message":"Lifetime validation failed, the token is expired."}}
• Client error: GET https://graph.microsoft.com/v1.0/me/drives resulted in a 401 Unauthorized response:{"error":{"code":"InvalidAuthenticationToken","message":"IDX14100: JWT is not well formed, there are no dots (.)"}}

Google Drive errors

• Error details: { "error": "invalid_grant", "error_description": "Bad Request" }